SHIPPING INFO
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 3-4 business days from the date that it is placed.
Verification → Processing → Shipping → Delivery
All process will take some time and it varies from 1 to 5 days for different styles. So we usually deliver the goods within 1-5 days after you place your order.
Some popular styles can be shipped out within 24 hours. If you are in a hurry, please consult customer service for specific delivery time before placing an order, we believe you will not regret your waiting.
You'll receive an e-mail that confirms your order has been shipped.
Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.
Delivery
Log in to your account and confirm receipt.
What is the estimated delivery time?
Delivery times are influenced by product availability, geographic location of the product in inventory, your shipping destination and the courier partner's time-to-deliver in your location
How much does delivery cost?
Delivery charge varies with the product you are purchasing. We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps to offset logistics costs.
What happens if I am out when delivery is attempted?
Your order will be delivered to the delivery address you have provided to us. If you weren’t available when the courier partner knocked at your door, two additional delivery attempts will follow on successive days.
When will the deliveries take place?
Our courier partner will try to deliver between 9:00 and 18:00. If you cannot be there at a certain hour, try to see if someone else can be at the delivery address to accept the parcel on your behalf.
How will I be notified about my order?
If you have successfully placed an order with us, we will keep you notified at different stages of the journey of your order. An e-mail or SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the “Track Order” section on our website. We’ll send another communication when your package is on its way to be delivered to your specified address.
